Privacy Policy

Alpine eSIM Solutions LLC ("we", "our", or "us") respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, disclose, and safeguard your information when you use our online platform and related services.

Information We Collect

We collect personal data necessary to provide and improve our telecommunications and IoT connectivity services, including:

• Contact information such as name, physical address, phone number, and email address;
• Device and SIM profile details required for eSIM provisioning and virtual SIM management;
• Usage data relating to mobile network integration and roaming services;
• Technical data including IP addresses and connection logs;
• Billing and payment information when applicable.

How We Use Your Information

We process your data to:

• Enable eSIM provisioning and mobile network services;
• Manage virtual SIM profiles and roaming functionalities;
• Ensure quality, security, and maintenance of our platform;
• Comply with legal and regulatory obligations;
• Communicate with you regarding your account and service updates;
• Analyze usage trends to improve our offerings and user experience.

Legal Basis for Processing

Under applicable data protection laws including the GDPR, we process your personal data based on:

• Your consent, where requested;
• Performance of a contract or taking steps prior to entering a contract;
• Compliance with legal obligations;
• Our legitimate interests, such as service provision and security.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Trusted mobile network operators and technology partners to enable service delivery;
• Regulatory authorities when required by law or to protect legal rights;
• Service providers engaged to support our business operations under confidentiality agreements.

Your Rights and Choices

Subject to applicable laws, you have the right to:

• Access and obtain a copy of your personal data;
• Request correction of inaccurate or incomplete data;
• Request erasure of personal data, subject to legal obligations;
• Object to or restrict processing in certain circumstances;
• Withdraw consent at any time where processing is based on consent;
• Receive your data in a structured, commonly used, and machine-readable format.

Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy and to comply with applicable legal and regulatory requirements.

Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

International Transfers

As a global telecommunications provider, your data may be transferred and processed outside your country of residence, including the United States. We ensure such transfers are safeguarded in compliance with applicable data protection laws.

Children’s Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children below this age without parental consent.

Contact Information

For questions or concerns regarding this privacy policy or your personal data, please contact:

By using this service, you acknowledge that you have read and understood this privacy policy and consent to the processing of your data as described.